Personal Area
Tariffs
Tariffs
By logging in your username (customer number on website) and password (you received those by email following your registration) in your subscriber account ("My Account"), you can access to your current month consumption or consult all your previous bills (with detailed consumption)
The one time Shipping & Handling Fee of NIS 49.00 is charged upon the purchase (Sim Card, handling, delivery).
The tax invoice for this charge will wait for you at "My Account" of the Website within a few days.
Please note that there is a seperate charge for each Sim Card ordered.
One-time payment of NIS 19 * which is charged when you purchase. An invoice for this payment will be waiting for you within a few days on your personal page on the site. Please note that each sim card is charged separately.
* Unless otherwise provided in the essentials of the relevant program details.
When playing a SIM card, you will be charged NIS 30 for each card.
Yes, to view and print the invoice as well as previous ones:
- Enter "My Account"
- Click on "My Bill"
The bill cycle begins on the day that the charging period commences.
Golan Telecom's bill cycle is the 15th of the month. Meaning that the invoive period begins on the 15th of the month until the 14th of the following month. The charged period is stated clearly on every invoive.
The charging for items not included in the Plan and are not in excess of your Plan's ceiling, will occur at the end of the bill cycle, for the services used during the period.
Charge ceiling- Once the charge for services that are not included in your base Plan and are not included in international roaming, reaches the amopunt specified in your bill Plan' your account will be debited immediately accordingly.An identical charge will reoccur any time you reach the usage threshhold. Charges below the the said threshhold will be collected at the end of the bill cycle for usage during the respective period.
As an example, in the July 15th, 2012 invoice you will be charged for the Plan's usage fee for the period of June 15th, 2012- July 14th, 2012.
If during the bill cycle you used services which are not included in the Plan, not including international roaming, above the amount specified in the tariff plan, you will be charged for this amount immediately. Cumulative charges that are lower than the charge ceiling or a balance lower than the charge ceiling after the immediate debit, shall be charged at the end of the bill cycle (July 15th, 2012).
All invoices are waiting for you in "My Account" at Golan Telecom's website: www.golantelecom.co.il
The Golan Telecom bill cycle is on the 15th of each month. This means that the billing period starts on the 15th of each month and ends on the 14th of the following month.
Therefore, if, for example, you ordered your Sim Card on January 17th, your first invoice will include:
- The cost of your Bill Plan for the period January 15th and February 14th including charges for extras not included in the Bill Plan, if any.
- Charges for charges not included in your Bill Plan during the period of January 27th and February 14th, if any (such as international long distance calls, calls to premium numbers, etc.).
Golan Telecom's bills will be waiting for you at the end of each bill cycle in "my account" of our website.